Hyatt Outlet Director in CAMBRIDGE, Massachusetts
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing
authentic hospitality and meaningful experiences to each every guest. Hyatt is a place where high expectations aren't
just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the
hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to
shine in our warm, respectful, and inclusive culture.
Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and
Inclusion. Innovate, Hyatt employees are forward thinking and passionate about hospitality. Respect, Hyatt employees
are inspired by team spirit and camaraderie. Service-Oriented, Hyatt employees are focused on providing authentic
hospitality. Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.
Goal of the Outlet Director: Responsible for the managing the daily opportunities required by strong leadership, and
manage the day-to-day operation of hotel outlet. This position is also ultimately responsible for the quality of service
The Outlet Director Responsibilities may include:
Supports and Manages the Hotel Outlets while working closely with the Food & Beverage Director and other hotel
Responsible for short and long term planning of restaurant and in room dining
Ensure effective hiring, training, development, promotion and continuous reinforcement
Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
Full understanding of Associate engagement
Develop and implement creative strategies for revenue enhancement and cost containment
Develop and recommend the budget, marketing plans and objectives. Manage within those approved plans
Responsible for maintaining a high energy, positive, professional appearance
Plan, coordinate & manage special events and holiday functions
Ability to take the initiative to run the outlets as a free standing entity
Outlet Managers are an integral part of the hotel's overall Food and beverage team. Experience in the previous
mentioned areas will guide you to the next step in your career path as an Assistant Food & Beverage Director.
Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Begin your career today as the
Outlet Director and find yourself as the Assistant Food & Beverage Director within a few years. Three quarters of
Hyatt's management staff is promoted from within, just about all of your function heads are promoted internally as well.
The statistics are there; make it your next step!
Hyatt employees work in an environment that demands exceptional performance, yet reaps great rewards…whether it's
career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are
ready for you.
Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied
A true desire to understand and anticipate the needs of others in a fast paced environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge, including a working knowledge of point of sale systems
Candidates should be extremely detail oriented and organized
Candidates should possess proven leadership skills
Candidates should possess strong food and beverage knowledge. Beverage knowledge should include wine, spirits
Hotel experience and a thorough understanding of restaurant service
Previous experience as an Assistant Restaurant Manager or a Restaurant Supervisor preferred
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator,
and effective in providing exceptional customer service
Primary Location: US-MA-Cambridge
Organization: Hyatt Regency Cambridge
Pay Basis: Yearly
Job Level: Full-time
Req ID: CAM002105