Hyatt Marketing & Communications Executive in BIRMINGHAM, United Kingdom


One of the best situated hotels in Birmingham City Centre, Hyatt Regency Birmingham is a modern hotel that enjoys a prime central location. Our luxury hotel is just opposite the Library of Birmingham (the largest regional library in Europe) and five minutes’ walk from the exclusive Mailbox Bull Ring shopping centre and Grand Central, as well as Broad Street and Brindley Place. The hotel features 319 luxury rooms and suites, our Aria Restaurant, where guests can enjoy relaxed surroundings whilst enjoying cuisine with a selection of fine wines, or our Gentleman and Scholar Pub who specialises in gin cocktails and light bites with a stunning heated terrace which opens onto Broad Street. We also have 10 meeting rooms and Amala Spa & Club for wellness/beauty treatments a pool and gym.

We have an exciting opportunity within our Sales & Marketing team, for a Marketing & Communications Executive to join our team. Reporting directly to the Director of Sales & Marketing, you will be responsible for developing, implementing, monitoring and evaluating the Hotel’s marketing communications strategy. This will include creating and advertising promotions for the outlets, public relations, connecting with our guests via social media platforms, taking key photographs that showcase our brand and colleagues to support the marketing objectives for the Hotel, maximising the Hotel’s positive exposure, locally, nationally and internationally.

Some of your responsibilities will be; assisting with establishing annual marketing communications budgets, including above the line advertising, public relations, sales promotions and publicity that will form part of the hotel’s business plan. Measuring, interpreting, prioritising and evaluating the effectiveness of marketing communications activities through an ROI analysis and adjust as necessary. To continuously update press kits and to closely work together with other departments to assess and support their internal and external communications needs.


You will have experience in a similar role, be extremely confident and fluent in all social media platforms; Pinterest, Twitter, Instagram, Facebook etc. with a creative mind and attention to detail. The ideal candidate will have the ability to capture the right moment in photographs, ‘boomerangs’ or videos.With excellent interpersonal skills,both verbally and written, you will be able to provide excellent service to external customers, as well as internal customers in other departments.

We offer you a competitive remuneration package and in return for your hard work and dedication your benefits include generous hotel discounts and complimentary hotel nights worldwide, to name but a few. You will have the opportunity for career development either in Birmingham, the UK or overseas.

Your characteristics will be representative of our values: Humility, Respect, Integrity, Creativity, Fun and Empathy.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you!

Primary Location: GB-ENG-Birmingham
Organization: Hyatt Regency Birmingham
Job Level: Full-time
Job: Marketing
Req ID: BIR000418

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.